Water leaks can be a homeowner's worst nightmare. These hidden leaks can lead to serious issues, including extensive damage, skyrocketing water bills, and health risks like mold growth if not addressed quickly. If you notice that your water meter is still moving even with all taps turned off, it’s a strong indication that there’s a hidden leak in your plumbing system. In this post, we'll provide you with practical steps to identify and locate these elusive leaks. Understandin

Emergencies can happen at any time, often when you least expect them. Knowing how to reach us quickly after hours can make a big difference in resolving urgent issues without delay. We want to make sure you have clear, simple instructions for contacting us when you need immediate help outside of regular business hours. What to Do When You Need Emergency Assistance If you face an urgent situation after our normal office hours, the first step is to call us directly at 217.491.1

As winter approaches, the dropping temperatures can create real risks for your home’s plumbing system. Water pipes, particularly those located in unheated areas like basements and exterior walls, are at a high risk of freezing. This can lead to not just inconveniences but also costly repairs and severe water damage. In this post, you will gain practical insights on how to protect your water pipes during the chilly months and learn what to do if you encounter frozen lines. Fro

When a water boil order is issued, it can cause anxiety and confusion. However, knowing how to respond can help you manage the situation effectively. This guide simplifies the actions you should take to ensure your safety and health during a water boil order. Understanding a Water Boil Order A water boil order is issued when there is a risk of contaminants in the water supply. This can occur due to issues like a water main break, flooding, or bacterial contamination. Accordin